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High level of automation ensures that goods can be handled quickly and correctly in accordance with customs requirements

Replace manual processes

edbic merges heterogeneous data, allowing you to fully replace manual processes

Use a reliable data image for customs clearance

Exploit the available data to make real-time statements about the loading and unloading of the freighters as well as the customs status

Freely scale the customs process

Gain full scalability and handle any number of customs processes thanks to central data capture

Eliminate liability risks for the port

Transparent customs processing and secure data exchange minimise the risk of an erroneous delivery of a shipment not cleared by customs
“For us, automating the customs process with edbic has been an incredibly important advancement that has kept us operational. It simply wouldn’t have worked in a manual set-up. So, it was extremely important that we could solve this problem. The colleagues of HPC and compacer did a super job, together with our own team.”

Hans-Peter Zint, Managing Director Cuxport GmbH

The project at a glance

The challenge

Since its opening in 1997, Cuxport seaport terminal has been serving the majority of EU member states with goods – with customs processes playing hardly any role until 2021. After the British left the European Customs Union, Cuxport suddenly required customs processes for 80 % of the freight. Brexit thus completely overturned Cuxport’s processes literally overnight. Whereas we could handle customs processes manually in the past, this is no longer an option.

The solution

The solution lay in standardising, automating and digitalising processes. For this, up to five different systems and their data had to be consolidated. The data hub edbic, which guarantees reliability in electronic data exchange (EDI), captures, merges and transfers all required data to the customs software. This enables a reliable and correct customs clearance, regardless of the volume of goods to be cleared.

The result

Introducing edbic makes it possible, for the first time, to centrally consolidate all data relevant to the customs process and to reliably exchange it with the ATLAS customs system via Dakosy, in one continuous and traceable process. This process can be implemented regardless of the number of pending customs operations. All steps are traceable and shipowners also benefit from the new access to real-time data about their cargo.

“The whole project was under extreme time pressure, and the more intensively we got involved, the more special cases popped up. But in close exchange with compacer, we could map these as well and successfully integrate them into the digital process.”

Dominic Küchler, Head of IT Cuxport GmbH

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Company profile of Cuxport GmbH

Thanks to its prime location and multimodal connections, the modern Cuxport deep-water terminal offers first-class conditions for fast and smooth cargo handling. As a multifunctional terminal, Cuxport knows no limits. From “A” as in automobiles to “W” as in wind turbines, there is hardly a requirement for which it cannot provide tailor-made logistics solutions. 24/7, Cuxport provides extensive cargo handling facilities. With six berths at two facilities and over 348,000 m² of paved area, the modern seaport terminal, founded in 1997, is equipped to meet all requirements. Its high-performance, state-of-the-art equipment, use of innovative technology and, not least, its employees’ comprehensive logistics know-how guarantee a smooth handling.

Read the full success story and interview here

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