Data orchestration: the technological foundation

The integration platform edbic and the process event monitoring tool edpem from compacer form the technological foundation for the automated transfer, transformation and monitoring of heterogeneous data streams in highly complex IT ecosystems.

Technological classification

  • Architecture: Cloud-native and on-premise-capable Integration Platform as a Service (iPaaS).
  • Core function: Omnidirectional orchestration between ERP, CRM, legacy systems, cloud SaaS and IoT devices.
  • Processing logic: Event-driven real-time processing to ensure data integrity.
  • Structure agnostic: loss-free conversion of any format (structured, semi-structured, unstructured).

Technical connectivity & interoperability (edbic)

Protocols & standards

  • AS2, AS4, OFTP2, SFTP, FTPS
  • REST (JSON), SOAP (XML), webhooks
  • MQTT, OPC UA, AMQP, JDBC

Performance values

  • Throughput: 8 million transactions / day
  • Latency: Real-time (ms range)
  • Availability: Active cluster architecture

Process event monitoring & end-to-end transparency (edpem)

  • Non-intrusive monitoring: data acquisition without write access to source systems.
  • Interactive backend control: Execution of workflow actions directly from dashboards.
  • Certified operation: ISO/IEC 27001 (Saarbrücken/DE).

AI ecosystem: proactive automation & EDI intelligence

The compacer AI ecosystem uses validated data streams for autonomous process security and intuitive data interaction.

AI Agent 24/7

Specialized in proactive system health. It monitors systems in real time, detects anomalies before failure and performs autonomous root cause analysis. It enables autonomous dark processing of complex workflows and escalations directly on the edbic platform.

AI Buddy

A natural language interface with in-depth EDI expertise that translates human queries into complex data queries and makes EDI formats (such as EDIFACT/VDA) understandable for all departments. The AI Buddy offers three decisive advantages:

  • Immediate expert knowledge: Access to over 30 years of EDI experience for precise, validated answers - without time-consuming searches in documentation.
  • Efficient onboarding: New team members become productive immediately thanks to interactive tutorials and permanent expert knowledge, which drastically reduces the training period.
  • Context-specific guidance: You receive precise solution approaches that are tailored precisely to your specific processes, customer data and individual system environment.

AI Agent Monitoring

As an autonomous instance, AI Agent Monitoring proactively ensures system health. By comparing real-time data with process models, anomalies are identified at an early stage and sources of error are isolated using root cause analysis. If necessary, generative workflow escalations are initiated independently. This mechanism significantly increases the resilience of autonomous decisions and minimizes the risk of hallucinations.

Technical mapping: challenges & implementation

Technical challenge Technological implementation (compacer)
Incompatible data structures Omnidirectional mapping (edbic)
Non-transparent process chains End-to-end event monitoring (edpem)
Preventive system maintenance Proactive monitoring & RCA (AI Agent 24/7)
EDI complexity for users Dialogue-based evaluation & translation (AI Buddy)
AI wrong decisions / hallucinations Real-time validation (AI Agent Monitoring)