The result is smoother and faster sequences which in turn increase customer satisfaction, reduce costs and improve your competitive strength.
Many challenges. One simple solution!
edpem can be used in all areas of the company in which processes and workflows are to be monitored: CRM, logistics, order management, supply chain management, compliance with SLAs, document processing, tracking & tracing, etc .:
Why edpem? There are a lot of strong reasons!
END-TO-END MONITORINGedpem brings together all the information from connected systems and makes it available to distributed teams. edpem thus enables you to carry out inter-company end-to-end monitoring of business objects, whatever their number and type, and builds a bridge between IT and the various divisions.
IMPLEMENTATIONedpem is a sector-neutral monitoring and reporting software and does not require any particular BPM system. That means that your processes do not need to be re-engineered. Our mashup concept also makes it possible to integrate external data sources and graphical user interfaces seamlessly.
ARCHITECTUREThe fundamental system architecture is based completely on Java, so edpem is platform-independent. It is also web-based, and that means that it is available anywhere.
COMMUNICATION INFRASTRUCTUREFor the generation of messages, eurodata edbic, IBM MQ Series or other ESBs / customer systems can be deployed. So edpem does not, for example, require direct access to your customer databases (passive solution); that in turn means that it does not influence the availability or performance of your existing systems and databases.
Interested? No problem.
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